Do you accept returns? TOP
All sales are final and we do not accept returns.
How do you ship? TOP
For all domestic (U.S. and Canada) orders we ship via US Mail or UPS Ground Service (to both homes & offices).
When planning your order, remember that holidays and weekends (and possibly the weather) will affect your delivery.
Rush delivery is available but again, please take into account possible delays due to holidays and inclement weather.
Please email us
to arrange for rush delivery. Prices will be quoted and added to your total after you complete
your on-line transaction.
Do I need to pay sales tax? TOP
Sales tax of 5% is charged on all retail orders shipped to a Virginia address or picked up at our Afton studio. Wholesale orders are exempt.
Can you design papers for my wedding? TOP
I do design wedding papers for select clients based on my current design schedule. If you are interested in working together to create specialty papers for your wedding please contact me to discuss this possibility.
How do I place an order? TOP
{1} Browse the catalog and select your favorite styles.
{2} Enter the quantity you'd like to order in the quantity field.
{3} Click the green order button.
{4} repeat these steps until ready to check out, pretty simple!
What kinds of payment do you accept? TOP
You will be charged when you place your order.
We accept Visa, Mastercard Discover and American Express via paypal.
We also accept cashier’s checks, money orders and checks by mail to:
Jennifer Carroll Designs
Post Office Box 83
Afton, VA 22920
Please note that orders will not be shipped until payment is received.
Can you rush my order? TOP
We know that sometimes you just need it fast! So, rush delivery is available but, please take into account
possible delays due to holidays and inclement weather.
Please email us
to arrange for rush delivery. Prices will be quoted and added to your total after you complete
your on-line transaction.
I don't see my question here TOP
If your question isn't answered here, please email us. Click here to contact us.
